CANCELLATION / TERMINATION OF YOUR AGREEMENT
(Applicable to Agreements with Reclaim My Money Limited)
This section applies only if you have signed a Letter of Authority and Engagement Agreement with:
Reclaim My Money Limited
Company Number: 12838621
85 Gresham Street
London
EC2V 7NQ
Evans Hughes Ltd trading as Motor Finance Claims Advice acts solely as a marketing introducer and is not a party to your claim agreement.
1. Your Right to Cancel (14-Day Cooling-Off Period)
You have the right to cancel your Agreement within 14 days without charge.
The cooling-off period expires 14 days after you sign the Letter of Authority.
To cancel within this period, you must notify Reclaim My Money Limited in writing.
Cancellation must be sent to:
By Post:
Reclaim My Money Limited
85 Gresham Street
London
EC2V 7NQ
By Email:
contactus@reclaimmymoney.co.uk
Please include your client reference number in any correspondence.
Notice of cancellation is deemed to be served as soon as it is posted or emailed.
No fee will be payable if you cancel within the 14-day cooling-off period.
2. Termination After the Cooling-Off Period
You have the right to terminate your Agreement at any time after the 14-day cooling-off period and before an offer of redress is made by the Third Party.
However, Reclaim My Money Limited reserves the right to charge a reasonable termination fee for work completed up to the date of termination.
The termination fee will be:
£55 + VAT per completed claim stage
Up to a maximum of £165 + VAT
The amount charged will depend on the stage your claim has progressed to within the internal claims process prior to your termination.
Reclaim My Money Limited will provide you with:
- An itemised bill detailing the work carried out; and
- Confirmation of the termination fee payable.
3. Termination by Reclaim My Money Limited
Reclaim My Money Limited may terminate your Agreement at any time in accordance with the terms of your Engagement Agreement.
No fee will be payable if:
- Reclaim My Money Limited determines that your claim is unlikely to succeed; and
- You have fulfilled your obligations under the Agreement.
4. Important Information
- All cancellation and termination requests must be made directly to Reclaim My Money Limited.
- Evans Hughes Ltd does not handle cancellations or termination of claim agreements.
- Any fees payable are governed by your signed Agreement with Reclaim My Money Limited.
If you are unsure whether you have entered into a claim agreement, please contact Reclaim My Money Limited directly.
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