Privacy Policy
Evans Hughes Ltd trading as Motor Finance Claims Advice
Last Updated: 20th February 2026
1. Who We Are
Motor Finance Claims Advice is a trading style of Evans Hughes Ltd (Company Number: 12573301), registered at 128 City Road, London, EC1V 2NX.
Evans Hughes Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as a Claims Management Company.
ICO Registration Number: ZA754708
For the purposes of UK data protection legislation, Evans Hughes Ltd acts as a Data Controller only in respect of the personal data we directly process, as explained below.
Contact details:
Evans Hughes Ltd
Email: info@evanshughes.co.uk
Phone: 0330 053 2626
Address: 128 City Road, London, EC1V 2NX
2. How Your Data Flows
Your personal data may be processed by different organisations depending on how you interact with us.
2.1 Data Collected by Offer Vault
If you submitted your details via OfferVault.co.uk, your data was collected by:
Be Claims Ready Ltd trading as Offer Vault
ICO Registration: ZB939102
Offer Vault acts as an independent Data Controller for:
- Collecting your personal data
- Obtaining your marketing consent
- Storing consent logs (IP address, time/date, form version)
If your query relates to how your data was collected or how consent was obtained, you should contact:
2.2 Marketing Contact by Evans Hughes Ltd
If you provided consent (either directly to us or via Offer Vault), Evans Hughes Ltd may contact you regarding your motor finance claim enquiry.
Evans Hughes Ltd acts as an independent Data Controller in respect of:
- Marketing communications we send
- Initial enquiry discussions
- Introductions to claim processing partners
We do not sell your personal data.
2.3 Claim Submission & Processing – Reclaim My Money Limited
If you complete a motor finance claim webform, your claim data is transmitted directly to:
Reclaim My Money Limited
Company Number: 12838621
Registered Office: 85 Gresham Street, London, EC2V 7NQ
Reclaim My Money Limited (“RMM”) acts as the independent Data Controller for:
- All claim form submissions
- Claim assessment and eligibility checks
- Claim management
- Claim-related communications
- Claim data storage and retention
- Claim-related complaints
Evans Hughes Ltd does not:
- Access or store claim form data
- Control how claim data is processed
- Determine how claim data is retained
If your query relates to claim processing or claim data, you should contact Reclaim My Money Limited directly.
3. Personal Data Processed by Evans Hughes Ltd
We may process:
- Your name
- Telephone number
- Email address
- Basic enquiry information
- Records of communications with us
- Marketing preferences
- Technical website usage data
We do not store or control claim form data submitted directly to RMM.
4. Lawful Basis for Processing
We process your data under the following lawful bases:
Consent
Where you have provided consent (directly or via Offer Vault) for telephone or SMS contact.
Electronic marketing communications are conducted on the basis of consent in accordance with PECR.
Legitimate Interests
For internal administration, compliance monitoring, service improvement, and record keeping, where your rights do not override those interests.
Legal Obligation
Where required to comply with FCA rules or other applicable law.
5. Marketing Communications
If you have consented, we may contact you regarding your motor finance enquiry.
All SMS messages:
- Clearly identify the company
- Contain opt-out instructions
You may withdraw consent at any time by emailing:
info@beclaimsready.co.uk
If your query relates to how your consent was originally obtained via Offer Vault, you may also contact:
info@beclaimsready.co.uk
6. Third-Party Sharing
Evans Hughes Ltd may share limited enquiry information with:
- Reclaim My Money Limited (for claim processing)
- Professional advisers
- Regulatory authorities where required
We do not control how RMM processes claim data once submitted via their webform.
7. Call Recording & Monitoring
We record calls and communications for:
- Compliance
- Quality assurance
- Training
Recordings are retained for a minimum of 12 months or longer where required.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Request erasure (in certain circumstances)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
To exercise your rights in relation to data processed by Evans Hughes Ltd, contact:
info@evanshughes.co.uk
9. Data Complaints & Queries
Please contact the relevant organisation depending on your concern:
Data Collection or Consent Issues
Be Claims Ready Ltd (Offer Vault)
Email: info@beclaimsready.co.uk
ICO Registration: ZB939102
Marketing Communications from Evans Hughes Ltd
Evans Hughes Ltd
Email: info@evanshughes.co.uk
ICO Registration: ZA754708
Claim Processing or Claim Data
Reclaim My Money Limited
Company Number: 12838621
Registered Office: 85 Gresham Street, London, EC2V 7NQ
You may also lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/global/contact-us
10. Data Retention
Evans Hughes Ltd retains personal data only as long as necessary to:
- Manage enquiries
- Comply with regulatory obligations
- Defend potential legal claims
We do not retain claim data submitted directly to Reclaim My Money Limited.
11. Data Security
We implement appropriate technical and organisational measures to safeguard personal data, including secure systems and restricted access.
12. Changes to This Policy
We may update this policy from time to time. The latest version will always appear on this page.
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